” Success in deploying, adoption and usage of Enterprise 2.0 (E2.0) solutions is highly dependent on one key factor. That factor is the employees at your company
The issue, as is the case with most technology use, is with the human factor. Technology, while it may seem simple to some, is overwhelming to others and the providers of these technical marvels seem to forget that not all humans are equal in their understanding or ability to use the wonderful tools as proficiently as they can, after all no one knows it better than those who created it and no one knows it so little as those who have never seen it before